Terms & Conditions

For competition terms and conditions, please scroll down.
IMPORTANT NOTICE: YOU MUST CAREFULLY READ AND THEN ACCEPT THE TERMS AND CONDITIONS SET OUT BELOW BEFORE ACCESSING AND USING THIS WEBSITE. BY USING THIS WEBSITE YOU AGREE TO BE LEGALLY BOUND BY THESE CONDITIONS, WHICH TAKE EFFECT IMMEDIATELY FROM THE MOMENT YOU FIRST USE THIS WEBSITE.
IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MUST NOT ACCESS OR USE THE WEBSITE AND SHOULD REFRAIN FROM ACCESSING THIS WEBSITE IN THE FUTURE.
COMPETITION TERMS & CONDITIONS DIFFER AND VARY FOR EACH COMPETITION. THESE CAN BE FOUND HERE. BY ACCEPTING THE TERMS AND CONDITIONS YOU ARE ACCEPTING THE COMPETITION TERMS.

A. Definitions

'Conditions' means these terms and conditions of use of our Website;
'we', 'us' or 'our' means OMERadio

'you' and 'your' means the user of this Website; and

'Website' means this website.

B. Introduction

1 You may access most areas of this Website without registering your details with us. Certain areas of this Website may only be open to you if you register.
2 By accessing any part of this Website, you shall be deemed to have accepted these Conditions in full. If you do not accept these Conditions in full, you must leave this Website immediately.
3 We may revise these Conditions at any time by updating this posting. You should check this Website from time to time to review the current legal notice, because it is binding on you. Certain provisions of these Conditions may be superseded by expressly designated legal notices or terms located on particular pages on this Website.

C. Use of the Website

4 You are permitted to print and download extracts from this Website for your own use on the following basis:
4.1 no documents or related graphics on this Website are modified in any way;
4.2 no graphics on this Website are used separately from accompanying text; and
4.3 our copyright and trade mark notices and this permission notice appear in all copies.
5 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these Conditions, any use of extracts from this Website other than in accordance with paragraph 4 above for any purpose is prohibited. If you breach any of the terms in these Conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
6 Subject to paragraph 4, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
7Any rights not expressly granted in these Conditions are reserved.
D. Service Access
8 While we endeavour to ensure that this Website is available 24 hours a day, we shall not be liable if for any reason this Website is unavailable at any time or for any period. 9 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. 10 We do not warrant that functions contained in this Website will be uninterrupted or error-free, or that defects will be corrected, or that the Website or the server are free of viruses or bugs (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). E. Visitor Material and Conduct 11 Other than personally identifiable information, which is covered under the Privacy Policy appearing on this Website, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. 12 You are prohibited from posting or transmitting to or from this Website any material: 12.1.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or 12.1.2 for which you have not obtained all necessary licences and/or approvals; or 12.1.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or 12.1.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). 13 You may not misuse the Website (including, without limitation, by hacking). 14 We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of paragraph 10 or paragraph 11. F. Exclusions and Limitations 15 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. 16 The material on this Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these Conditions might have effect in relation to this Website. 17 To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of: 17.1 any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our Website or any information on our Website; 17.2 the unavailability of our Website (or any part of it); or 17.3 any misrepresentation on or relating to our Website (other than a fraudulent misrepresentation made by us or on our behalf). 18 Under no circumstances will we (including, for the avoidance of doubt, any member of the Group) be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): 18.1 loss of data; 18.2 loss of revenue or anticipated profits; 18.3 loss of business; 18.4 loss of opportunity; 18.5 loss of goodwill or injury to reputation; 18.6 losses suffered by third parties; or 18.7 any indirect, consequential, special or exemplary damages arising from the use of this Website regardless of the form of action. 19 You agree that each of these limitations is reasonable having regard to the nature of our Website. 20 None of the exclusions or limitations above shall exclude or restrict our liability for death or personal injury caused by our negligence. 21 None of the exclusions or limitations above shall affect any statutory rights which are not capable of being excluded. 22 Each of the exclusions or limitations above shall be construed as a separate, and severable, provision of the conditions. G. Links to other websites 23 Links to third-party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third-party websites and do not control and are not responsible for these websites or their content or availability. We, therefore, do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk. H. Intellectual Property 24 The names, images and logos identifying the Group or third parties and their products and services are subject to copyright, design rights and trade marks owned by us and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppels or otherwise any licence or right to use any trademark, patent, design right or copyright of the Group or any other third party. I. Contributions to the Website 25 The comment section of this Website is intended to be an area where you can read and engage in lively, rational discussion on any issue. We are keen for the section to promote honest and forthright discussion of the issues and to allow people of all opinions to express their views. 26 You are welcome to post, transmit or submit messages and other materials (including any text, photographs, graphics, video or audio) to our bulletin boards, chat rooms or other designated public areas within this Website, subject to you agreeing to these Conditions. 27 You retain all copyright in any information you post on this Website. On submitting your contribution you agree to grant to us a non-exclusive, royalty-free, transferable, worldwide licence to use, copy, adapt, modify, sublicense, transmit, distribute, publish or display your contribution or any part thereof as we see fit. J. House Rules 28 Contributions to this Website are subject to the following terms: 28.1 Our moderators will view all comments before appearing on this Website. Our moderators will assess the comments solely on the basis of the rules outlined in these Conditions. If they believe that the comment exceeds the boundaries outlined here, the comment will be deleted and will not appear. If a comment includes unacceptable elements, we reserve the right to delete the entire comment. The decision of our moderators is final and no correspondence will be entered into. 28.2 We will not respond to comments posted on this Website. If you require a response please complete the 'contact us' section of this Website. 28.3 Criteria which our moderators judge comments on include, but are not limited to defamatory, libel, racism, sexism, sectarianism, obscenity, threatening language, impersonation or expressing support for a proscribed organisation. 28.4 We would ask that you use your name in comments wherever possible. Again this helps to add to the mature and constructive debate on the Website. If for any reason you decide to use a pseudonym, we would ask that you choose a name that is not offensive in any way and adheres to the boundaries outlined above. 28.5 Please do not use swear words in your comments. Please try to ensure spelling, punctuation and grammar in your comments are of a suitable standard. Due to the substantial number of comments we receive, our moderators do not have the time to correct your spelling. 28.6 Please do not post messages that are not related to the topic being discussed. We understand that discussions can widen beyond the original topic and are keen to foster debate, but comments that are irrelevant contribute nothing to the debate. 28.7 Please do not post the same comment a number of times. Once is sufficient. Our moderators check comments regularly and if you are patient it should appear within a reasonable period of time. 28.8 These Conditions may be amended from time to time. It is your responsibility to check for, and adhere to, the updated Conditions. The views expressed in the comment section in no way reflect those of any member of the Group. We take no responsibility for posts on this Website. 28.9 Users should not breach copyright restrictions by posting information in any form (e.g. text, video, audio, graphics) to which they do not hold the copyright. Use of this Website constitutes your acknowledgement and acceptance of the Conditions outlined. 28.10 Our web server will automatically log the IP address of anyone posting a comment to the Website. Any information gathered from that process will remain confidential and will only be disclosed as required by law. For further details please refer to our Privacy Policy appearing on this Website. K. Competitions 29 If you enter a competition with us or one of our partners or sponsors through this Website or otherwise, then such competition will be governed by our competition rules. A copy of our principal Competition Rules appear on this Website below. Additional rules specific to each competition will also apply and will appear in a Competition Notice that will be published on this Website (or such other place as shall be notified) on or before the commencement of each competition. L. Right of Automatic Suspension 30 We shall have the right to immediately suspend your access to our Website if you commit a breach of these Conditions, and the right to remove any material that we, at our sole discretion, consider to be defamatory, or otherwise in breach of any of these Conditions. M. Indemnity 31 You will indemnify and defend us against all claims, liability, damages, costs and expenses, including legal fees, arising out of a breach of these Conditions or any use of our website. N. Severability 32 If any of these Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction in which that term or condition is found to be illegal, invalid or unenforceable, it shall be severed and deleted and the remainder of the Conditions shall survive, remain in full force and effect, and shall continue to be binding and enforceable. O. Privacy 33 If we gather any information about you then such information will be gathered and used by us in accordance with our Privacy Policy (a copy of which can be found elsewhere on this Website). P. Waiver 34 No waiver by us of any breach by you of any of these Conditions shall constitute a waiver of any other breach, and no failure to exercise or partial exercise by us of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy in part or in full. Q. Law and Jurisdiction 35 These Conditions shall be governed by and construed in accordance with English law. All disputes arising from them shall be submitted to the exclusive jurisdiction of the English courts R. Photographic Images Of Minors If anyone objects to a photo or image of their child being used on the website, we will gladly remove it. Photos from station events are uploaded to our websites in good faith. If you'd like to request an image to be removed from this website, please contact the webmaster.

S. Community Correspondent If you apply and are accepted to be a OMERadio Community Correspondent you agree for OMERadio station management to be in regular contact with you and add you to a community group on WhatsApp. By being in a WhatsApp Group as a Community Correspondent your Profile (name and phone number) and contributions will be visible to other members of the Group.

These positions are voluntary and participants agree to carry out any duties in a personal capacity to help OMERadio cover local incidents and events. The Best Songs on the Radio Ltd is not responsible for any costs incurred or situations arising from duties performed as a Community Correspondent.
Typical content welcomed as a Community Correspondent includes, but is not limited to, photos, audio, video and written reports which will be made available by the Correspondent without charge for use in the broadcasting and online environment of OMERadio.
T. Complaints OMERadio reports factual information without personal opinion or agenda. However, if there is something you believe is incorrect or should be removed, please contact us as soon as possible via [email protected].
We will always aim to get back to you within 24 hours to let you know how we plan to deal with your complaint or request. We aim to provide a full response to your complaint, including details of any action taken as a result, within 20 working days.
Competition Terms and Conditions
General These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Term ("Terms"), together to be defined as the "Competition", unless otherwise expressly stated. By entering a Competition, entrants agree to be bound by these Terms. The Competition(s) is organised and operated by OMERadio, its sponsor(s) or any company, radio station or website owned or controlled (directly or indirectly) ("us", "we", "our" "OMERadio"). Terms specific to each Competition are displayed in a notice included on the radio station's website page posting for such Competition (the "Competition Notice") and are incorporated herein. Online promotions will include a tick-box for you to agree to comply with our competition terms and conditions. For broadcast promotions, your participation in the competition by phone call, text message, email or social media interaction will be taken as an indication that you agree to comply with the terms and conditions. Where promotions are broadcast we will aim to remind listeners of the need to read these terms and conditions online. In the event of a discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail. If you are participating in our competitions through an iOS device, OMERadio would like to make it clear that Apple is not involved in any way with the competition or prize draw, and is not a sponsor of the promotion. Qualifying entrants Entrants must be aged 16 or over unless otherwise stated. Unless otherwise stated in the Competition Notice, our competitions are open to residents of the BH postcode areas. Proof of address may be required from prize winners to verify that their home address is within the postcode areas set out above. OMERadio employees/volunteers (and immediate family) are not eligible to enter the competition. Employees/Volunteers (and immediate family members) of any company involved in the competition or, if relevant, any advertising agency connected with the competition are not eligible to enter the competition. No person/s at the same address may win more than one "prize" valued at £300 or more via any of OMERadio Competitions in any six (6) month period. No person/s at the same address may win more than one "prize" under the value of £299 via any of OMERadio Competitions in any thirty (30) day period. Within a three hundred and sixty five (365) day period you cannot win any more than 4 prizes no matter the value. Additional eligibility requirements may apply to a specific competition, e.g. a valid passport, visas and/or driver's licence. Provision of such documents will be required if the Competition prize includes travel outside the United Kingdom and/or car hire. By entering the competition, you hereby warrant that all information submitted by you is true, current and complete. We assume that by using our site and entering the competition (and you warrant that) either you have legal capacity to enter the competition and agree to the Terms (i.e. that you are of sufficient age and mental capacity and are entitled to be legally bound in contract) or your parents have consented to your entry of the competition and use of these Terms. We reserve the right to disqualify any entrant if we have reasonable grounds to believe the entrant has significantly breached any of these terms and conditions. In the event that any entrant is disqualified from the competition, in our sole discretion we may decide whether a replacement contestant should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Terms. By signing the Agreement, you confirm and warrant that, to the best of your knowledge, you have no medical condition that could be adversely affected by any of the events or activities planned or reasonably expected to be involved in the Competition. You must take all reasonable steps to ensure your own health and safety. Any behaviour or act or conduct by you (including without limitation any abusive behaviour, physical or psychological) which OMERadio considers to pose any medical, security or safety risk may lead to your immediate disqualification. You agree not to carry on your person (or in your possession or control) or to purchase or consume during the Competition any illegal substance. You acknowledge and agree that alcohol consumption will only be allowed with the express prior consent of OMERadio and any health and safety team, who will have full authority to restrict your levels of consumption Competition entries
Entry is restricted to one entry per person, per competition, per day; unless otherwise stated duplicate entries will be removed.
Incomplete or indecipherable entries will be void.
Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.
There is no purchase requirement to enter a Competition.
Where entries are made via a coupon or form it is not acceptable to submit photocopies. Photocopies will be void.
Source material used by OMERadio question compilers shall be taken as correct.
Where the option to enter via SMS exists and there is a tariff attached and the answer does not rely on skill, you are entitled to enter for free via our website (link will be on the competition page.
Competition entries submitted by SMS may require the user's name and postcode. Incomplete entries may not be eligible and may be disqualified.
Proof of posting cannot be accepted as proof of delivery. We cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside our control.
Entrants should note that unless stated otherwise by us, we do not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material, and may dispose of entries at our discretion.
Entrants must seek the permission of the billpayer before calling or texting.
During 'Register To Play' and 'text to win' contests, which will be clearly labelled on air, listeners must call/text during the stated registration period. A randomly selected caller will be phoned back to participate in the contest. If the caller does not answer their phone within 30 seconds or the call goes to their voicemail, OMERadio may disregard their entry and select a new caller.
Prizes Prize winners will be chosen at random unless specified otherwise in the Competition Notice, from all qualifying entries within 28 days of the closing date specified in the Competition Notice. Tiebreakers, disputes, conflicts, questions or concerns will be managed by a member of our staff and, if required by law, by an independent adjudicator. In all matters, the decision(s) shall be final and no correspondence or discussion shall be entered into.
Prize winners will be notified in the manner and within the time specified on the Competition Notice. Return of any prize notification as undeliverable or failure to reply as specified in the notification within the time stated therein may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.
Claims for prizes must be made in the manner and within the time specified on the Competition Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.
Prizes are non-transferable and there is no cash alternative. We reserve the right to substitute prizes of equal or greater value at any time.
We reserve the right, in our absolute discretion, to request a proof of identity in the form of your passport, driving licence and a utility bill bearing your address.
Prizes are awarded at our discretion and prizes may be withheld in the event of improper actions by or on behalf of any entrant.
Where a prize may not be appropriate for a younger contestant, the minimum age for entry will be stated in the Competition Notice and must be observed. We reserve the right to request written proof of age of any winner. All prizes will be presented to winners via the UK mail service, unless otherwise noted. OMERadio does not accept any liability or claims for prizes which are lost, delayed or damaged in the post or otherwise not validly received by you.
We will not be responsible for replacing a prize if a concert or ticketed event has been awarded as a prize and the concert or event is cancelled or postponed.
Prizes must be taken in accordance with the dates and destinations and number of passengers specified by OMERadio. There will be no cash alternative. There will be no alternative destination.